Offshore Software Development from Russia  
english versionjapanese versiongerman versionrussian version
 
software development services
 


Projects


    Projects

    Business Domain
Agriculture
Education
Entertainment
Financial Services
Food Industry
Government
Healthcare
Insurance
Internet Services
Publishing
Manufacturing
Retail
Services
Software Development
Telecommunication & Mass Media
Transportation

    Solution Type

    Technology Domain




Get a Quote!



backup to DVD Handy Backup is a backup software that allows recording your backup to dvd discs, storing backup to FTP servers, and much more...

password manager Handy Password is a password manager that keeps your login infornation in perfect security.

RTF TO HTML RTF to XML Converter - fast way to convert RTF to HTML format

Freeware & Shareware software SoftEmpire.com offers extensive collection of downloads and applications for pocket PC and mobile devices.

website performance testing If you need performance testing web site or intranet application, use Testing Master.

ICQ backup ICQ backup with Novosoft Office Backup will allow you to always keep in touch with your friends.

Novosoft Remote Backup Service - backup and storage of important data on secure remote server.

Password Management Directory The best password manager software on Password Management .net.

Backup Schedule All about enterprise backup - enterprise backup systems, enterprise network backup. The best way to protect your business.

Backup Utilities Backup to hard drive is the safest backup method. Choose appropriate backup software from Backup Utilities!





© 2000-2016 Novosoft LLC.




  CRM system

Custom Project Name

CRM system

Customer (country)

A leading provider of services on the Internet

Business Case

In the last few years, CRM solutions have proved to be very helpful business tools for many customer-centric companies. However, many businesses in the market cannot afford to buy quality CRM systems. Also, they don't have staff capable of developing CRM solution in-house. The customer saw a business opportunity in providing such companies with the much-demanded tool through letting them use its CRM solution on its Web site for a nominal small fee. To attract as many users as possible, our customer needed a first-class CRM system that would successfully cover needs of most clients from various industry domains.

Solution

In respond to the business need, Novosoft developed a high-quality CRM system.
The solution consists of the following components: consolidated customer base, knowledge database, and relationship management module.
The system performs a number of functions:

  • Provides Contact and Activity management;
  • Enhances customer service and support;
  • Enables Web-based interaction with customers, e.g. through chat;
  • Collects customer feedback data for performance evaluation and quality control;
  • Generates reports, e.g. in graphic formats;
  • Assigns corresponding security levels to different users.
  • Records, updates and tracks the workflow of all customer requests.

All that helps final users of the solution to provide their clients with better customer service, help sales staff close deals faster, sell products more effectively, simplify marketing and sales processes, discover new customers, etc.

Tools and Technologies

Java, JSP, Interbase

Benefits
Novosoft customer benefited from obtaining a tool that is in high market demand. This product can be used to attract many customers and generate a large amount of revenue for our client, increase market presence, and improve operation efficiency.Final users benefit from getting a very useful business tool for a low regular fee.


We'd love to hear from you and find out how we can help.
Email us, or use our online form to ask any question.


     Internet Services projects
     Databases projects
     Java projects
     Business Application projects